Shipping & Pickup Information
At Figure20Five, we’re committed to delivering your order quickly, safely, and discreetly across St. Lucia. Below you’ll find all the details on our dispatch timing, shipping rates, and convenient pickup options.
Order Processing & Dispatch Timing
We aim to dispatch all orders within 24 hours from Monday to Friday.
Orders placed before 2:00 PM (AST) on a business day will usually ship the same day.
Orders placed after 2:00 PM, on weekends, or on public holidays will be processed on the next business day.
Shipping Within St. Lucia
We currently ship only within St. Lucia.
Standard Delivery (Island-wide):
📦 Flat Rate: $20 XCD
FREE Pickup is available at any of our three designated locations.
Pickup Locations
Prefer to pick up your order? Choose FREE pickup at checkout and select one of the following locations:
La Place Carenage, Castries
Xpress Service Station, Balata, Babonneau
Elena’s Ice Cream Place, Rodneybay
Pickup is available for customers outside our delivery zone or for those who prefer this option. Orders can be collected from our designated pick-up points in Castries or Rodney Bay.
Once your order is ready for pickup, you will receive a confirmation email with full instructions, including the time and location.
When picking up your order, please bring:
A valid ID
Your order confirmation
Please allow 1 to 3 days for order processing.
Note: All orders are processed on Wednesdays and Saturdays.
Tracking Your Order
You will receive a shipping confirmation email with your tracking number once your order has been dispatched. If you selected pickup, you will receive a notification once your item is ready for collection.
Questions or Concerns?
Need help with your order or have questions about delivery?
📧 Contact us at: [email protected]
We’re here to assist you Monday to Friday.
